Act as the primary point of contact for guests, delivering courteous and professional service- Respond promptly to guest inquiries, concerns, and complaints- Communicate clearly and respectfully with guests on a daily basis via phone, email, or face-to-face interactions- Manage check-in and check-out processes, including the preparation and distribution of room keys- Update guest details and ensure all records are accurate and up to date in the system- Receive and log housekeeping and maintenance requests from guests- Coordinate cleaning, repairs, and service requests with the appropriate departments- Follow up on requests to ensure completion and notify guests once services are finalized- Assist with the preparation of daily, weekly, and monthly front office reports as needed- Provide support for additional operational duties as assigned by the supervisor or manager- Perform other related tasks as required- Fresh Graduates with relevant internship experience are Welcome- Diploma degree from related major- Conversational level of Japanese Skill (JLPT N3 Level)- Willing to work in shifts, including weekends and public holidays- Professional appearance, demeanor and hospitality mindset

Persyaratan

Nilai Tambah

Tentang RGF HR Agent Recruitment

RGF HR Agent Recruitment

Diposting 6 jam lalu